Piano World Home Page Forums Our Most Popular Forums Piano Forum Need Advice or Legal Assistance w reimbursement from Piano Mover

I am in need of legal guidance or assistance with reimbursement for shipping damages. In addition to paying for non-existent insurance my piano incurred major damage which the moving company refuses to speak to me about. Its a horror story. What is unbelievable to me is that everything is documented and the shipping damage is not disputable and I still feel helpless in recovering either the repair cost or the premium I paid for insurance which was never underwritten.

If anyone has advice or can offer legal

What does the dealer say?

Tell us more about your situation. I read the thread from last Jan in which you were looking for a mover. Who did you chose? What damage did your piano have? What kind of piano is it?

Gather all your paperwork and speak to a lawyer. Do it as soon as possible. The statute of limitations does not wait.

You will probably find that the law is not on your side, even though it should be.

Before spending money on a lawyer, contact your state attorney general immediately, whatever state agency licenses movers and your local Better Business Bureau.

Also Google any consumer protection agencies in your community. I've been in this situation more than once and if the business is threatened with loosing their license and being sued for damages, they'll respond.

You need to act fast and aggressively. Let us know what happens. It sounds like a real nightmare.

Good luck!